![]() Follow the article Factory Reset Ubiquity Unifi Access Point to know the various methods to reset an access point to its default settings. Remember “restoring an access point to its factory-default settings will erase all the saved configurations”.Īfter a successful factory reset, the access point will initiate a fresh adoption process to the controller with a new or fresh unique association key which will resolve the issue. The second method is to factory reset the access point. | | | | \ || \ | | Ubiquiti Networks, Inc.Īdoption request sent to ''.Use the controller to complete the adopt process This will send the adoption request from the access point to the controller. SSH onto the access point and then use the command as shown below. The set-inform command is one youll come back to a few times, so make a note (or hey, bookmark this page. Make sure you have already gone through the setup process of your UniFi OS Host. The first method is to initiate the adoption process again by the access point and see if it helps. UniFi Protect application must be set up and running before adopting a new device. To do this, you need to run a set-inform command while SSHd into the devices. Requests and responses share the same format encoded in big endian byte order. Currently moving some Unifi devices over to a cloud controller sitting in DO. As mentioned above the issue persist due to either corrupt firmware or the association keys. A UniFi device will execute commands and send another inform packet. There are mainly two methods to get the issue resolved.
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